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Explore the Legal Terms That Govern Your Account

Our legal framework sets out exactly what you can expect from wtobet link and what we expect in return — covering account eligibility, data handling, and platform access…

Jurisdiction-aware termsDANA, OVO, GoPay, QRIS coveredAccount rights & obligationsData retention policyAccess depends on local law

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Browse the Scope of Our Legal Policy

wtobet link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

wtobet link operates under a policy framework designed to be transparent about jurisdiction, eligibility and account conduct. Access to our platform depends on local law — we do not override applicable Indonesian regulations. When you fund your account using DANA, OVO, GoPay or QRIS, your transaction

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is processed under the same terms that govern account activity broadly. We retain the right to suspend or close accounts that breach these terms, and we will notify you via your registered email within 24 hours of any enforcement action. All account decisions are reviewable by
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contacting our compliance desk, which is reachable seven days a week. Applicable currency for disputes is the currency in which your account is denominated at the time of the action.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HUBUNGI TIM LEGAL

Open a Line to Our Policy Support Team

KEAMANAN & TATA KELOLA

Switch On Account Security and Data Controls

Our security and data practices are built to give you clear control over your account at every stage — from the moment you open it to how your data is stored and…

Data Handling

We collect only the information needed to operate your account — name, contact details and payment identifiers for DANA, OVO, GoPay or QRIS. We do not sell or share personal data with unaffiliated third parties without your written consent.

Cookie Policy

Our site uses functional and analytical cookies to keep your session active and to measure page performance. You can adjust cookie preferences at any time through your browser settings; disabling non-essential cookies does not affect account access.

Account Security

Two-factor authentication is available on all accounts and we recommend activating it immediately after opening your account. Login attempts from unrecognised devices trigger an automated email alert sent within 90 seconds.

Data Retention

Account records — including transaction logs for QRIS and GoPay deposits — are retained for a minimum of five years in line with standard financial compliance practice. You may request a copy of your data at any time via our compliance desk.

Who to Contact

For all legal, data or policy matters, address your request to our compliance desk via email or live chat. Include your registered account ID and the specific clause or data category you are enquiring about to speed up processing.

Requesting Changes

You can request correction or deletion of personal data by submitting a written request through our email compliance channel. We action verified requests within 72 hours and confirm completion by return email to your registered address.

Check Our Answers to Common Legal Questions

These are the questions we receive most often about our legal terms, account rights and data practices. If your question is not answered here, reach our compliance team via live chat between 07:00 and 24:00 WIB.

Yes — access depends on local law. We encourage you to verify the regulations applicable in your specific region of Indonesia before opening an account or making deposits via DANA, OVO, GoPay or QRIS.

We collect your name, email address, phone number and the payment identifiers linked to your chosen method — such as your DANA or OVO account ID. We do not collect more data than is necessary to operate and verify your account.

Account records and transaction logs are kept for a minimum of five years. This covers all deposit and withdrawal activity, including transactions processed through GoPay, QRIS and bank transfer. You can request a full copy at any time.

Yes. Submit a written deletion request to our compliance email with your account ID. We verify identity, action the request within 72 hours and send a written confirmation. Some data may be retained where required by applicable financial regulations.

We will notify you by email within 24 hours of any suspension, stating the specific term that was breached. You have the right to appeal the decision by contacting our compliance desk; all appeals receive a written response within two business days.

Contact our compliance desk via email or live chat — available 07:00–24:00 WIB. Include your account ID and the decision reference number. We aim to issue a full written outcome within one business day of receiving your complete request.

Yes — our terms apply uniformly across all supported payment methods, including DANA, OVO, GoPay and QRIS. The payment method you choose does not alter your rights, obligations or the dispute process under our legal framework.

Explore the Legal Terms That Govern Your Account

Open a Line to Our Policy Support Team

Switch On Account Security and Data Controls

Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Check Our Answers to Common Legal Questions

01 Does access to wtobet link depend on local law in Indonesia?

02 What personal data does wtobet link collect when I register?

03 How long does wtobet link retain my account and transaction data?

04 Can I request that my personal data be deleted?

05 What happens if wtobet link suspends my account for a terms breach?

06 How do I request a review of a policy decision affecting my account?

07 Are the legal terms the same for accounts funded with QRIS versus DANA?

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